Privacy Policy

This Privacy Policy explains how Windows Great (“we,” “us,” or “our”), located at 4004 Charter Dr, Garland,TX 75043, collects, uses, and protects your information when you visit windowsgreat.com or contact us about our services.

Information we collect

Information you give us

When you fill out our contact form, call, text, email, or message us on WhatsApp, we may receive:

• Your name, email address, and phone number
• The service you are interested in and the details of your message
• Your property address and photos of your windows, if you send them to get a quote or schedule a job

Information collected automatically

Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, and the pages you view. This information is used only to keep the website working and secure. We do not use advertising or tracking tools on this website.

How we use your information

• To answer your questions and send you quotes
• To schedule, perform, and follow up on the services you request
• To send invoices and receive payment
• To improve our services and keep our website secure

We do not sell or rent your personal information to anyone.

When we share information

We only share your information when needed to provide our services, for example with:

• Our website hosting and email providers, which store and deliver the messages you send us
• Messaging services such as WhatsApp, if you choose to contact us that way (subject to their own privacy policies)
• Authorities, when required by law

Third-party services on this website

• Google Maps: the map on our Contact page only loads if you click on it. When it loads, Google may collect information according to its own privacy policy.
• WhatsApp: our WhatsApp buttons open WhatsApp, a service operated by Meta. Messages you send there are handled under WhatsApp’s privacy policy.

How long we keep your information

We keep your information only as long as needed to provide our services, keep customer records, and meet legal or tax obligations. You can ask us to delete it at any time (see below).

Your choices and rights

You can ask us to see, correct, or delete the personal information we have about you, or ask us to stop contacting you, by emailing info@windowsgreat.com or calling (214) 810-6096. We will respond within a reasonable time.

Security

Our website uses an encrypted connection (HTTPS). We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact us

Windows Great
4004 Charter Dr, Garland, TX 75043
info@windowsgreat.com · (214) 810-6096