Terms of Service

These Terms of Service apply to the use of windowsgreat.com and to the services provided by Windows Great (“we,” “us,” or “our”). By requesting a quote or booking a service, you agree to these terms.

Our services

We provide residential and commercial window cleaning, solar panel cleaning, gutter cleaning, and pressure washing in Garland, TX and the Dallas-Fort Worth area. The exact work included in each job is described in your quote.

Quotes and pricing

• Quotes are free and based on the information and photos you provide.
• If the conditions on site are different from what was described (for example, more windows, heavy buildup, or difficult access), we will let you know and agree on any price change with you before doing additional work.
• Prices on this website, such as typical price ranges, are estimates only and are not a binding offer.

Scheduling, rescheduling, and weather

• Please let us know as soon as possible if you need to reschedule an appointment.
• For safety, we may reschedule work due to rain, high winds, lightning, or other unsafe conditions. We will contact you to find a new time.

Your responsibilities

• Provide safe access to the areas to be cleaned (for interior work, access to the inside of the property).
• Secure pets and move fragile or valuable items away from windows and work areas.
• Tell us in advance about any known damage, loose parts, or special conditions.

Pre-existing conditions

We work carefully, but we are not responsible for problems that already existed before our visit or that cleaning may reveal, such as scratched or etched glass, failed window seals (fogging between panes), worn or damaged screens, loose frames, or damaged gutters. If we notice something like this, we will let you know.

Satisfaction guarantee

If you are not satisfied with our work, let us know within 48 hours of the service and we will return to re-clean the affected areas at no extra charge.

Payment

Payment is due as indicated in your quote or invoice. Accepted payment methods will be confirmed when you book.

Insurance and liability

Windows Great carries liability insurance. If you believe our work caused damage to your property, please notify us within 48 hours of the service, with photos if possible, so we can review it. To the extent permitted by law, our liability for any claim related to a service is limited to the amount paid for that service, except where the damage is covered by our insurance.

Use of this website

The content of this website (texts, photos, and logo) belongs to Windows Great and may not be copied without our permission. We try to keep the information on this website accurate, but it may change without notice.

Governing law

These terms are governed by the laws of the State of Texas.

Changes

We may update these terms from time to time. The date at the top of this page shows when they were last updated.

Contact us

Windows Great
4004 Charter Dr, Garland, TX 75043
info@windowsgreat.com · (214) 810-6096